Privacy Policy

Effective Date: July 5, 2018 (Updated May 2026)

Swift Certification Limited (“we”, “us”, or “our”) operates the website at https://swiftcertification.co.uk (the “Service”). This page informs you of our policies regarding the collection, use, storage, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from our website.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, Postcode (ZIP/Postal code)
  • Cookies and Usage Data Consent

1.2. Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3. Information from Digital Contact Forms

Our website includes digital contact forms that you may fill out to request a free, no-obligation quote for our ISO certification services. When you complete one of these forms, we collect the information you provide (typically your name, email address, phone number, company name, and which ISO standards you are interested in). We use this information solely to respond to your enquiry, provide a quote, and communicate with you about our services. We do not use this information for automated decision-making, including profiling.

2. Legal Basis for Processing Personal Data (UK GDPR Compliance)

Under the UK General Data Protection Regulation (UK GDPR), we are required to have a legal basis for processing your personal data. We rely on one or more of the following lawful bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., providing a quote for our ISO certification services).
  • Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests. Our legitimate interests include responding to enquiries, marketing our services, and improving our website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We use the following types of cookies:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Analytics Cookies: We use Analytics Cookies for analysing performance of our website and external content marketing.

4. Use of Data

Swift Certification Limited uses the collected data for various purposes:

  • To provide and maintain the Service
  • To respond to enquiries submitted via our digital contact forms
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent, and address technical issues

5. How We Share Your Data (Data Processors)

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They act as data processors under our instruction. For example, we use a third-party email marketing platform to send you information about our services, if you have consented to receive such communications.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

  • Enquiry Data: Information collected from our digital contact forms is retained for as long as necessary to respond to your enquiry and for a reasonable period afterwards for record-keeping and to improve our services.
  • Usage Data: We may retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside the United Kingdom where the data protection laws may differ from those of the UK. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Swift Certification Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information. Where necessary, we implement appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, to ensure your data is protected.

8. Disclosure of Data

Legal Requirements. Swift Certification Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Swift Certification Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

9. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under UK GDPR

If you are a resident of the United Kingdom, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact the Information Commissioner’s Office (ICO) in the UK.

If you wish to exercise any of the rights set out above, please contact us at the details provided at the end of this policy.

11. Links to External Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@swiftcertification.co.uk
  • By phone: 0161 470 5352
  • By post: Swift Certification Limited, 60 Sneinton Boulevard, Nottingham, NG2 4FE, United Kingdom